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"Good people are hard to find, so we ensure we keep the great ones!"
- Richard Switzky - Managing Partner
- Michael Morrow – Manager Business Solutions
Richard Switzky – Managing Partner
Richard Switzky joined Publicis in 2003. He has more than 25 years experience in customer service, operations and technology management in North America, Europe and the Asia/Pacific region. Richard has worked extensively across the finance, technology and travel sectors with leading companies in the respective fields, including ANZ, KPMG and Air New Zealand/Ansett.
In each role Richard has been responsible for managing large numbers of staff across different countries. His key achievements include delivering significant operating cost savings while also improving performance in benchmark service levels and setting up more efficient electronic business channels.
Richard holds a Bachelor of Arts degree and an MBA in Executive Management form St.John's University in New York.
Michael Morrow – Manager Business Solutions
Michael has over 22 years of customer service and management experience. He has had extensive customer relationship management responsibilities in the aviation industry, and has successfully managed small to medium enterprises in the IT industry.
Michael brings a wealth of qualifications in customer service, management and technology skills to the business and is strongly focused on customer satisfaction. |